Shipping Policy

Online Shopping and Shipping Options

Nationwide Delivery (NZ) and “click and collect” is available at Monolith Studio. 

Select your preferred option when you reach the Shipping Method section of our website checkout page. 

Further information is below:

Click and Collect

When ordering online, select the collection point "Pick Up / Torbay, Auckland" for free collection of your item/s.

Delivery of Plinths and over-sized items

We deliver all over Auckland (within a 4-7 business day time frame) for an additional charge of *$49.00 including GST.  All deliveries are undertaken in the upmost care of your item/s and will be delivered to your nominated address.

Please note:

  • We cannot deliver to a PO Box address.
  • We will not be liable for any delay or failure to deliver an item due to incorrect address information.
  • Delivery time will depend on the item you ordered and your location. Deliveries will take longer if Covid-19 Restrictions are in place, and/or due to circumstances beyond our control.

The * "advertised price point" is subject to change without notice at our own discretion and will apply the following business day to any given purchase/s completed due to impact of global economic pressures, such as inflation/petrol prices etc.

We do apologize for any inconvenience.

Want to organize your own courier?

Currently due to Covid-19 transportation woes and how heavy some of our products are, INTERNATIONAL delivery unfortunately is unavailable.

For delivery to your location ‘outside’ of the wider Auckland Area of larger goods, such as plinths, furniture or oversized items please choose the shipping option "Delivery NZ Wide (I understand I will organise a courier at my own cost)" on the checkout page.

If you select this option, it is by your own discretion of transporting your own goods. We of course, will endeavour to facilitate on your behalf, liaise with your chosen courier by packaging items well and aligning with pick up times but, we do impress, it is at your own risk of transporting these items.

We will not be held liable for any damage or lost goods in transit.

For any other queries and/or if you have not received your delivery within 14 business days of purchase from our online store, please email us at hello@monolithstudio.co.nz